Non‑Financial Misconduct (NFM) Training
Contact us
Is your firm ready for the FCA’s Non‑Financial Misconduct rules?
From 1 September 2026, the FCA’s expanded Non‑Financial Misconduct (NFM) requirements apply to thousands of firms that were previously out of scope. Regulators have made it clear that weak conduct culture, poor governance, and failure to address behavioural issues will no longer be tolerated.
Non‑financial misconduct is now explicitly linked to fitness and propriety, regulatory references, and enforcement risk. Firms are expected to evidence how they identify, prevent and respond to behaviours such as bullying, harassment, victimisation and other conduct risks and not simply rely on written HR policies.
Can you evidence understanding and accountability across your workforce?
Firms must be able to demonstrate that employees, managers and Senior Managers understand:
- What constitutes non‑financial misconduct
- When action is required
- How behaviour impacts regulatory status — both personally and organisationally
Training is no longer optional — it forms part of your conduct and governance evidence.
Our solution
Non‑Financial Misconduct e‑learning
Veriphy’s Non‑Financial Misconduct online training provides practical, FCA‑aligned guidance on today’s conduct expectations. The module equips employees, managers and Senior Managers with the knowledge they need to understand:
The FCA’s expectations
Their individual accountability under COCON and FIT
How non‑financial behaviour can affect firms and careers
30‑minute interactive module
Key learning areas:
- Scenario‑based learning
- Myth‑buster exercise
- Case studies
- A knowledge check with completion certificate
After completing the course, learners will understand:
- What the FCA defines as Non‑Financial Misconduct
- Which work and work‑related settings are in scope
- How to remain compliant with regulatory expectations
What the course covers
Key learning areas:
- Non‑Financial Misconduct explained
What the FCA means by NFM and why it matters - Red‑flag behaviours
Bullying, harassment, victimisation, violence, misuse of technology and online conduct - COCON vs FIT
Who the rules apply to and how standards differ by role - Accountability at all levels
Employees, contractors, certified staff and Senior Managers - When inaction becomes misconduct
Real‑world scenarios showing the consequences of failing to act - Culture, governance and risk
Why the FCA links behaviour to customer harm - Speaking up and whistleblowing
What good reporting culture looks like — including external options - Case study
How non‑financial misconduct exposed wider governance failure
Who should complete this training?
This course is suitable for:
- All employees in FCA‑regulated firms with Part 4A permissions
- Senior Managers and Certified staff
- Managers responsible for people or conduct issues
- Compliance, HR and Risk professionals
- Contractors and temporary staff working in regulated firms
Ensure your workforce is ready before the rules apply.
Equip your people with clear, practical understanding of Non‑Financial Misconduct — and protect your firm from avoidable regulatory risk.