Non‑Financial Misconduct (NFM) Training

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Is your firm ready for the FCA’s Non‑Financial Misconduct rules?

From 1 September 2026, the FCA’s expanded NonFinancial Misconduct (NFM) requirements apply to thousands of firms that were previously out of scope. Regulators have made it clear that weak conduct culture, poor governance, and failure to address behavioural issues will no longer be tolerated. 

Nonfinancial misconduct is now explicitly linked to fitness and propriety, regulatory references, and enforcement risk. Firms are expected to evidence how they identify, prevent and respond to behaviours such as bullying, harassment, victimisation and other conduct risks and not simply rely on written HR policies. 

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Can you evidence understanding and accountability across your workforce?

Firms must be able to demonstrate that employees, managers and Senior Managers understand: 

  • What constitutes nonfinancial misconduct
  • When action is required
  • How behaviour impacts regulatory status — both personally and organisationally 

Training is no longer optional — it forms part of your conduct and governance evidence. 

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Our solution

Non‑Financial Misconduct e‑learning

Veriphy’s Non‑Financial Misconduct online training provides practical, FCA‑aligned guidance on today’s conduct expectations. The module equips employees, managers and Senior Managers with the knowledge they need to understand:

1

The FCA’s expectations

2

Their individual accountability under COCON and FIT

3

How non‑financial behaviour can affect firms and careers

30‑minute interactive module

Key learning areas:

  • Scenario‑based learning
  • Myth‑buster exercise
  • Case studies
  • A knowledge check with completion certificate

After completing the course, learners will understand: 

  • What the FCA defines as NonFinancial Misconduct
  • Which work and workrelated settings are in scope
  • How to remain compliant with regulatory expectations
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What the course covers

Key learning areas:

  • NonFinancial Misconduct explained
    What the FCA means by NFM and why it matters 
  • Redflag behaviours
    Bullying, harassment, victimisation, violence, misuse of technology and online conduct 
  • COCON vs FIT
    Who the rules apply to and how standards differ by role 
  • Accountability at all levels
    Employees, contractors, certified staff and Senior Managers 
  • When inaction becomes misconduct
    Realworld scenarios showing the consequences of failing to act 
  • Culture, governance and risk
    Why the FCA links behaviour to customer harm 
  • Speaking up and whistleblowing
    What good reporting culture looks like — including external options 
  • Case study
    How nonfinancial misconduct exposed wider governance failure 
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Who should complete this training?

This course is suitable for: 

  • All employees in FCAregulated firms with Part 4A permissions 
  • Senior Managers and Certified staff 
  • Managers responsible for people or conduct issues 
  • Compliance, HR and Risk professionals 
  • Contractors and temporary staff working in regulated firms 

Ensure your workforce is ready before the rules apply.
Equip your people with clear, practical understanding of NonFinancial Misconduct — and protect your firm from avoidable regulatory risk.

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